Respecting Your Privacy.
1. Acceptance of Terms
2. Collection of Information
3. Use of Information
4. Security of Information
NRG protects user information with the following security measures: secure servers; firewalls; username/password authentication ; and other technology and procedures used to protect consumer privacy. We have reasonable security measures in place to protect against the loss, misuse and interception by third parties of the information under our control. However, complete confidentiality and security is not yet possible over the Internet. We assume no liability for any damages you may suffer as a result of interception, alteration or misuse of information (including your Personal Information) transmitted over the Internet. It is important for you to protect against unauthorized access to your password and to your computer.
5. Disclosure of Information
NRG will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. If you request that your name be removed from our databases, it may not be possible to completely delete all your Personal Information due to technological and legal constraints.
7. Access and Accuracy
You have the right to access your Personal Information to verify the Personal Information that we have collected in respect of you. Upon receipt of your written request, we will provide you with a copy of your information. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will enable you to revise the Personal Information as appropriate. Having accurate Personal Information about you enables us to give you the best possible service. You can help by keeping us informed of any changes such as a change of address or telephone number. If you would like to access your information, or if you find any errors in our information about you, please send us an email. NRG will endeavor to deal with all such requests for access and modifications in a timely manner.
If you have any concerns about privacy at NRG, please send us an email. If we do not resolve an issue to your satisfaction, you may file a complaint with the Privacy Commissioner of Canada by writing to: The Privacy Commissioner of Canada 112 Kent Street Ottawa , ON K1A 1H3